When we identify a problem or issue that we need further clarification on we will research a solution. We can use a multitude of different sources that have previously encounter this and come up with some level of understanding of the nature of what we are dealing with. The process of research can differ from person to person, but the underlying fundamentals are pretty universal. Once a solution is identified it should be the goal of the researcher or research team to share their knowledge with others.
Research normally starts with first identifying a problem. This can also be called forming the research question. The next step is to learn more by reading through available literature to others who have already tackled this problem. What did they learn? What can you build off of? The next step is to evaluate the sources of the studies you have examined. Who wrote them and are they valid sources? The last step is to identify a solution to your problem based on what you have learned.